Customer Care

Customer Care

We've got your back.

We understand the AVID experience starts with you, our customers. Our diligent and friendly Customer Care team is here to assist with even the most challenging of questions. We guarantee a 24-hour response to all your inquiries. As a partner, customer or vendor, valuing our relationships and supporting you every step of the way is very important to us.


Can't find what you need in our FAQ? Get in touch with a friendly member of our team.

Contact Us

AVID Products, Inc.

72 Johnny Cake Hill Road

Middletown, Rhode Island

02842, USA

Toll free  1-888-575-AVID

Phone  1-401-846-1300

Fax  1-401-849-1060


Office Hours

Monday thru Friday - 8am to 5pm EST

Saturday & Sunday - Closed


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