Capabilities
Customer Care
We understand the AVID experience starts with you, our customers. Our diligent and friendly Customer Care team is here to assist with even the most challenging of questions. We guarantee a 24-hour response to all your inquiries. As a partner, customer or vendor, valuing our relationships and supporting you every step of the way is very important to us.
Product Development
AVID's legacy is built on product innovation, dependability and collaboration. Listening is key as we stay up to date on trends and technology advances. In addition, we collaborate with industry specific professionals and end-users. This insight allows us to effectively develop value-based audio products, accessories and select comfort items we design specifically for each market and its environment.
Marketing Communications
From strategy and storytelling to creative development, Marketing Communications manages AVID's brand visual identity, messaging, asset design and creation. As thought leaders in digital and traditional channels, the team is also here to support marketing efforts of our partners. Together we will achieve success.
Logistics
Our global network is ready to support you anywhere in the world. Our team ensures quality as we put 30+ years of worldwide logistics experience at your service. With specialized multi-location management and shipping expertise, you can rest assured you receive your products safely and on time.